As investment advisors, our responsibility requires that we learn and discuss all relevant information pertaining to client circumstances.
We only collect the information we need for the purposes of providing and servicing your financial needs. Some of the information we collect may include net worth, income, credit information, date of birth, social insurance number, health information including lifestyle and occupation, and marital status.
Financial needs can be in the form of recommending suitable and appropriate investments that may include insurance. Financial needs can be in the form of creating and implementing a formal financial plan using these products.
We request this information to help identify short and long term goals, and to assist in the recommendation of only products and/or services that are appropriate and suitable, confirm identification, and satisfy regulatory compliance.
If you have provided your consent to an Infinite Financial or Banwell Financial Inc representative, we may use this information to provide you with information about additional products, and/or services we believe to be appropriate to your personal situation.
We may transfer the personal information we collect to appropriate third party service providers. These service providers could be insurance companies, investment companies, and trustees. We do not sell your personal information.
We will only collect personal information with your consent. This consent may be withdrawn at anytime. We are responsible for personal information under our control and have specific physical and electronic procedures in place for the care, and safekeeping of this information. Only BFI employees who have a need to review this information will be given access. We endeavor to ensure that all information used is accurate and kept up to date.
Information will be kept as long as needed, or as required by law or for regulatory compliance reasons.
As per MFDA MR-0073 (Policy No. 3), please see Summary of Banwell Financial Complaint Handling Procedures